Carrier Additional Handling

Carrier Additional Handling

At Frisbi, we are committed to providing our customers with transparent and timely updates about any changes that might affect your shipping experience. Recent updates from our shipping partners, including UPS, FedEx, and DHL, have introduced new guidelines regarding additional handling charges.

UPS Additional Handling :

Weight - Each box averages 55 pounds or more.

Length plus girth - If the total exceeds 105 inches, calculate length plus girth as length + 2 x width plus 2 x height.

Length - If the longest side exceeds 48 inches. Other forms of packing that are not a BOX may require special care.

Width - If the second longest side exceeds 30 inches.

FedEx Additional Handling:

Same as UPS besides weight has a max of 70lbs whereas UPS is 55lbs.

DHL Additional Handling: 

Any side exceeding 48 inches or weight over 150lbs.

    • Related Articles

    • Return Shipment

      Returned Shipment Claims: Company dispute policy: -If shipment hasn’t yet left the ship from the country then the customer is eligible for a full refund. -If shipment was returned due to clearance issue refund depends on reason for return. If ...
    • How to weigh and measure your parcel?

      Digital scales tend to be the most accurate, so use these to weigh your parcel if possible. Make sure you include the weight of your packaging and cushioning when stating your parcel weight (i.e. weigh it only once it is fully packaged and sealed). ...
    • How to complete the SED Form

      A SED is required for all export shipments that are $2500 in value and above. ( besides for exports to Canada) Fill in the name and address of the US exporter (which can be found on the commercial invoice). Provide the shipper's Employer ...