C88 is used to declare the shipment's contents, including information about the commodity, the origin, destination, value of goods, and applicable customs and taxes.
This subject talks in detail about C88 - How to get it? Why is it needed, etc,
It is used to declare the contents of the shipment and other details.
The customer needs to claim their taxes.
C88 documents are provided by the carrier once the shipment clears customs.
DHL:
The duties and taxes for DHL shipment get billed to Frisbi. So we need to reach out to DHL and get the C88 documents.
Contact: cdQUERIES@dhl.com or download the entry doc from the UK billing website.
FedEx:
If the customer was billed for duties and taxes, they need to reach out to FedEx directly.
Contact: dutytaxdisputes@fedex.com
UPS:
If the customer was billed for duties and taxes, they need to reach out to UPS directly.
General Contact: goglobal@ups.com